Legal
Effective Date: April 1, 2026
Loop Health, LLC ("Loop Health," "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at loop.health, use our mobile application, or engage with our services (collectively, the "Services"). Please read this privacy policy carefully. By using the Services, you consent to the practices described herein.
When you register for an account, make a purchase, or otherwise interact with our Services, we may collect information that identifies you personally, including:
In order to facilitate telehealth consultations and personalized protocols, we may collect health-related information, including:
When you access our Services, we may automatically collect:
We use the information we collect to:
Loop Health complies with the Health Insurance Portability and Accountability Act (HIPAA) with respect to Protected Health Information (PHI) collected through telehealth consultations and related healthcare services. We maintain administrative, technical, and physical safeguards to protect PHI in accordance with HIPAA requirements.
Your PHI is shared with licensed healthcare providers solely for the purpose of providing clinical care. We do not sell PHI. De-identified health data, which cannot be used to identify you, may be used for aggregate community insights and research purposes.
We may share your information in the following circumstances:
We implement appropriate technical and organizational security measures to protect your personal information, including encryption of data in transit and at rest, access controls, regular security assessments, and employee training. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, contact us at privacy@loop.health.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. Loop Health does not sell personal information as defined under the CCPA.
We use cookies and similar technologies to collect information about your browsing activities. You can manage cookie preferences through your browser settings. Essential cookies required for the operation of the Services cannot be disabled. We use analytics cookies to understand how visitors interact with our website, which helps us improve the Services.
Our Services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Effective Date" above. Your continued use of the Services after such changes constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact us:
Loop Health, LLC
Los Angeles, CA
privacy@loop.health